Privacy Policy
At OrankUp, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information.
Last Updated: October 25, 2025
Privacy at a Glance
1. Information We Collect
We collect several types of information to provide and improve our services:
- Name and email address when you create an account
- Username and profile information
- Payment information for purchases (processed securely by third-party providers)
- Communications you send to us
- Survey responses and feedback
- IP address and device information
- Browser type and version
- Pages visited and features used
- Time spent on pages
- Voting patterns and board interactions
- Referral sources
We use cookies and similar technologies to enhance your experience and collect usage data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To create and manage your account
- To process transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and requests
- To analyze usage patterns and trends
- To detect, prevent, and address fraud and security issues
- To personalize your experience and provide relevant content
- To send marketing communications (with your consent)
- To comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Secure data centers and infrastructure
- Employee training on data protection
- Incident response procedures
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
You can access and download your personal information from your account settings.
You can update or correct your information through your account settings.
You can request deletion of your account and personal information. Some information may be retained as required by law or for legitimate business purposes.
You can opt out of marketing emails by clicking the unsubscribe link or updating your preferences.
You can control cookies through your browser settings.
To exercise these rights, contact us at privacy@orankup.com
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@orankup.com, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection, including using Standard Contractual Clauses approved by the European Commission.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
OrankUp Privacy Team 123 Innovation Street San Francisco, CA 94102 United States